Thursday, June 5, 2008

Configure Citycell ZOOM for your Laptop/Desktop Computers

Many people keep asking about how to configure Citycell's ZOOM for to use in their computers and Laptops to get internet access. Although its plain vanilla type of thing for many people, for many others its not so easy.

The problem is that I couldn't find any post in Google where it describes easily for the other people. I have tried to describe it below step-by-step so that any new person can easily understand this and make the connection.

Assumptions:

1. You should have a modem (USB or PCMCIA), Citycell RIM with internet enabled and sufficient network coverage.

2. You also need to insert your RIM card into the modem in one prescribed direction

3. You should be aware about the network coverage and its strength at your location

Configuration for Desktop Computers:

Step 1: Insert your CD that comes with you modem into computer's CD-ROM drive

Step 2: The software installation would launch automatically, else run setup.exe from either CD-ROM root folder or from any other base folder, there should be only one setup file

Step 3: Click next by default until you reach end of the installation and click finish, it may ask you to restart you computer, do accordingly

Step 4: Now connect one end of your USB cable to modem, and another end to your computer's USB port, the computer would automatically recognize this new device and install driver accordingly, if any prompts come to enter your dial-in number, user id and password, then use following,

Dial-in Number: #777, User Name: waps (lower case),Password: waps (lower case)

Below is the picture of Huawei EC325 modem,

Huawei EC325 USB Modem

The other CDMA modems will have same kind of inputs/outputs and there is a place for inserting RIM card into it except if its non-RIM based.

Step 5: You should get the software short-cut on your computer's desktop or in start menu, kindly run it.
You should get a connect menu, click on that and if it asks for the details, put above details.

Alternately, you can create your own connection from new network configuration wizard on Windows XP/2000. Below is the screen-shot. Just click on that,

Windows New Network Configuration

then Next,

select "Connect to the Internet" then Next,

select "Setup my connection manually" then Next,

select "Connect using a dial-up modem" and Next,

give ISP name "Citycell" and Next,

give Phone Number #777 and Next,

select "Anyone's use" and Next,

Provide waps in User name, Password and Confirm password fields and Next,

Check "Add a short-cut to this connection to my desktop" box and click Finish.

In any stage if it prompts for selecting modem, select the newly installed modem.

Connection creation is now complete. Now you will see a shortcut on your desktop, double-click it and click Connect. If everything is ok, then it will authenticate with Citycell's server and connect. You will see a network icon on the system-tray bar located at right-bottom corner of your desktop screen.

Now open Internet Explorer or any other browser and go to any website to check if internet connection is succeeded.
Configuration for Laptop Computers/Notebooks:

You need to follow above procedure except that the PCMCIA card needs to be inserted into your Laptop's PCMCIA slot. Below is the picture,

PCMCIA Generic Card

Keep in mind to extend the antena after you install the card on your Laptop. However you can also use USB modem with your Laptops just like Desktop computers.

I think the above guideline will help to configure Citycell ZOOM internet connection easily on your computers. For any suggestion you can e-mail me at mr91535@gmail.com.

I'll try to add some more tips which would help in this regard and to solve some common issues.

Thanks.

69 comments:

  1. salam all citycell group.

    i want to purchase citycell device for the laptop,please send me details how to get the device with instalation guide menu.& the cost .

    Hopefully waiting for your early response.

    thanks.

    ReplyDelete
  2. can u send me reply please

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  3. hi Tarek,
    citycell has recently announced a great deal for its Alcatel Hand-set, its now worth only 4200/- taka with connection of 200/- and Prepaid Card of 1200/-. Previously it was 7400/- taka.

    Its should be a great offer for you, what you need is to go to any citycell shop.

    installation guideline has been given here - so should not be a problem, again citycell guys should also help you out on this.

    where are you located? whats your os of laptop?

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  4. I have a city Zoom . Now i wanted to connect it in my laptop but i dont have any installation CD . I got it from my fried, he forget it to gave the installation CD. Now he is in out of country. Pls tell me how can i get the installation cd on city cell zoom

    Looking forward your response

    Thanks
    RIM

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  5. I will be very happy to help you out on this issue, sorry I missed to check my email yesterday, then I could have sent you the instruction earlier.

    What you need to do is to get the installation software to install the modem device that will be used to connect to Citycell. If it’s a huawei modem then you can get the driver from huawei website that is www.huawei.com or if its ZTE then from ZTE website. Once you get the driver, copy it to pen-drive or in a CD.

    FYI,
    For huawei, the driver can be downloaded from http://www.huawei.com/mobileweb/en/doc/list.do?type=-1&id=5287 site, select the product, then select the download file, download should begin automatically. For example, this link http://www.huawei.com/mobileweb/en/file/download.do?f=21638&ctype=1 can be used to download EC 325 modem (Citycell usually provide this device) driver and software which is customized for Bangladesh.

    Driver installation should be very simple, you will have setup.exe inside the folder. First connect the device to your computer (Citycell RIM should be attached to the device properly), run the setup file, finish it by clicking next->next etc. If any message comes then accept it or click on Yes. Once the hardware drive setup is done, you should get an icon on your desktop. Click on it and run the program. Go to connect module and provide #777 as dial number and "waps" as user name and password, then click connect. It should be connected. Now enjoy the Internet.

    Dial number = #777
    User Name = waps
    Password = waps

    You can send me email at this address if you need further help.

    Thanks and happy new year 2009.

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  6. I have a city Zoom . Now i wanted to connect it in destop but i dont have any installation CD . I got it from my big brother, he forget it to gave the installation CD.Now he is in out of country.my set is alcatel. i seen the link of huawei set link . Pls tell me how can i get the installation cd on city cell zoom

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  7. tell me about citycell zoom cost(monthly) . i want to talk with u about it. call me plz 01920922223

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  8. to Nasir:

    whats your mobile device model? you should be able to download necessary driver software from Alcatel website or from Google. Search with specific model.

    Hope this helps.

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  9. to Ashiq:

    Now Citycell is giving a new tariff 2 GB for tk 450 only and 5 GB for tk 700 only. You can use it anywhere as it is wireless. just check that you are network coverage.

    ReplyDelete
  10. i lost my alcatel softwere cd so how can i setup the citycel zoom internet service

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  11. Hi
    thanks for d instruction of installing. I am successfull following d instruction. Howeva, i want to add one point

    in screen shot it is not always same to have d option of "new network connection wizard" (atleast i didnt get it ! ).

    It can be like
    control panel>network connections

    then click "create new connection" from d left boxes. Later steps r same as u've told.

    It'll be easy for d novice people to go in dis way.

    Anyways, thanks ! :)
    its superb attempt to assist people !

    ReplyDelete
  12. the new alcatle zoom is giving a new tarrif 2gb 450tk and 5gb 700tk can I use it my dectopcomputer!!!!!!!!!!!!!!!!!!!!!!!!!!!tell me pls and what is the price of alcatel zoom!!!

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  13. pls tell me what is the downloads speed of it

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  14. johifa,

    download speed is max 153.6 kbps (18.75 kBps) for the technology Citycell is using CDMA2000 1X

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  15. johifa,
    definitely you can use it in your existing PC.

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  16. i want to use zoom internet in my laptop. WHAT IS THE PRICE OF ZOOM MODEM AND RIM CARD

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  17. @DIP,

    common modem price is 3000 to 5000 taka, connection fee, visit www.citycell.com

    ReplyDelete
  18. hi,
    I am sumit. I have a problem regarding the portforwarding for torrent ,,, where I am getting download speed of mere 1 to 2 kbps ,,, its very slow . I have the same ec325 modem . plzzzzz help me out.

    ReplyDelete
  19. The style of writing is quite familiar . Did you write guest posts for other bloggers?

    ReplyDelete
  20. I use citycell zoom (zte usb modem).In my location, citycell network is a bit poor.My browsing speed remains around 5-8Kbps, and download speed around 10-12 Kbps.

    Is there any option to use external antenna or network enhancer?

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  21. I was using gp internet but it's not enough speed.

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  22. I have a citycell Zoom but i haven't any install CD.
    How can i connect it on my Desktop.
    Plz ans. me

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  23. sayem,
    whats the model of yor modem?
    you can directly to manufacturer website from an internet pc, get the apprpriate driver and install into your machine. then u can have the connection.

    ReplyDelete
  24. the software for modem EC325 i unknown type....
    with what software will i use run this setup
    i dn't hav CD... my sis lost it... so how
    can i use HUAWEI Mobile Connect..
    plzzzzzzzz tell... HURRY!!!!

    ReplyDelete
  25. whats your operating system?

    whats your modem exact model?

    does your citycell connection has enough balance?

    you must have to use correct driver, so give me above information, then i can be able to assist you. furthermore, you also to have winrar software to extract the files if downloaded file is in rar format.

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  26. Certainly zoom is goood.but .i would like to use wimax modem as new. besides i have heard that zoom"s speed is lower than wimax.

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  27. I have a sony ericsson gc89 I want to connect it to my Ubuntu and through it I want to use the internet. how?

    ReplyDelete
  28. read this, citycell has now introduced zoom ultra which is capable of 62.5 kilo-byte/second as they are saying, available in some specific areas in dhaka.

    http://broadbandinbangladesh.wordpress.com/2008/09/19/citycell-started-evdo-service-for-the-first-time-in-bangladesh

    and

    http://www.citycell.com/index.php?pageid=127

    ReplyDelete
  29. read this
    http://broadbandinbangladesh.wordpress.com/2008/06/05/configure-citycell-zoom-for-your-laptopdesktop-computers/#comment-670

    ReplyDelete
  30. I want to know about your corrent post paid internet package.

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  31. how can i configure the Qualcomm USB modem 3179 (which is provided with ZOOM package)in the Ubuntu(Linux) Operating system?

    because i do not install citycell ZOOM for its modem driver. i search the driver of that modem for Ubuntu. but i can not find its driver. please help me to configure that modem to The Ubuntu.

    i also tell that, i am not finding any citycell Zoom driver for Windows-7.

    ReplyDelete
  32. I don't know what to think about this. I'll have to process this for a bit. Very interesting though.

    ReplyDelete
  33. Great discussion. I always enjoy revisiting here. Always learn something

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  34. hi, read your article, quite useful i must say...i am currently using gpinternet and i'm not liking it that much nowadays, i was planning to get a zoom modem from my friend. but the problem is he didn't pay for a couple of months for the internet usage, do you know whether i could put in a new rim card and use the same old modem which my friend owns? any suggestion would be appreciated.

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  35. how can i use city cell zoom in Windows 7 operating system..its not working in my laptop...

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  36. Hi im planning 2 get 150kbps line..wat would b da xact download speed when downloading a file..i live in chittagong...pls contact me on beckham101@gmail.com.

    ReplyDelete
  37. I have a city Zoom . Now i wanted to connect it in my laptop but installation CD loss. Pls tell me how can i get the installation cd on city cell zoom

    Looking forward your response

    Thanks

    ReplyDelete
  38. @bappi, whats your zoom modem? you can download it from the manufacturer's website, get it installed and easily use it. read my post of how to create a connection.

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  39. Hey Swachwa, To configure the zoom modem in Windows 7-->
    Follow:
    1. Allow windows to search for the driver in windows update (It won't disable your activation).
    2. Open a new connection manually.
    3. Use "Dial-in Number: #777, User Name: waps (lower case),Password: waps (lower case)".
    4. Enjoy.

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  40. i have a citycell zoom(cdma modem). But i want to convert in tarrif ultra 6. How can i convert it. Plz quickly solve this problem.

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  41. i can not install zoom ultra modem in windows 7 operating system...
    how can i do it..

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  42. how can i check my zoom account ?

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  43. i have a zoom modem.But its speed is not good so what can i do now?

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  44. but you can install zoom ultra in windows xp and vista so set up windows vista or xp and enjoy zoom ultra

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  45. you can update your zoom into zoom ultra

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  46. Dear Sir,
    How are you?

    Using Zoom Ultra ZTE AC2726 modem, trying to install to a new PC but the installer not running automatically, rather I tried a lot, but couldn't install it anyhow.

    Please provide me the Software for installing & connecting the Zoom to Cityccell network.

    Thanks,
    Huda

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  47. Dear Huda, I'm fine and thank you. Hope you are also well.

    if the installer does not run automatically then you can run it from going into that particular driver and invoke the installer exe.

    1. go to my computer
    2. right click ->explore the ZTE modem drive, it should be the last drive in my computer. do not double-click since u r saying it does not run automatically
    3. find the autorun.inf file and check the exe name
    4. find the exe file and double-click it to open. the installer should run instantly

    let me know if it helps. otherwise your pc may have other issue (virus/ os related issue etc.). send me the screen-shot to mr91535@gmail.com

    ReplyDelete
  48. Dear Sir,
    Thanks a lot for the support.

    I have inserted it in another PC< Copied the Software & will try to install it today.

    THanks again.
    Huda

    ReplyDelete
  49. ami ciytcell zoom ULTRA use korte chachi but NARAYANGONJ a ar coverage ase???? speed kmn paoa jabe ,,,,,? reply me

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  50. ami akhon gp use kori khub e baje speed , bar bar offline hoye jay.......

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  51. i am use windows 7. i am new zoom suscriber. but my zoom not install properly. what i can do. please anyone help me!

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  52. whats your zoom modem hardware? there should be windows-7 driver available in manufacturer's website. pls post your hardware details.

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  53. How can I check my zoom ultra account balance?

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  54. plz as soon as possible give the information how can i get information about my zoom ultra balance

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  55. Md. Mehedi Bin IslamMarch 11, 2011 at 9:56 AM

    Dear concern,
    good evening. I bought a zoom ultra modem today. Now i would like to using it. But still connection is not activated. could u plz activate my account(Ultra6) package?
    Or how can i activate it? Caz I don't have any CDMA handset.
    My contact no is : 01711504448
    Regards
    Mehedi

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  56. i am using zoom ultra 2776 .how can i use zoom for ubuntu 10.10 operating system?

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  57. there is some recent issue with citycell's internet whereas subscribers were facing issue even after successful registration. you should contact to citycell's customer service and get suggestion accordingly.

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  58. how can i know my account

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  59. I am using Zoom Ultra in windows 7. I can connect to internet when I restart my computer, but after 5 or 10 min it disconnected automatically. then I can't connect. Please give me the solution if anyone have that power. Actually I want to use Windows7.

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  60. some possible reasons:
    1. citycell network is poor for your device or getting poor in course of time (5/10 minutes), pls check network signal in your device or during disconnection
    2. check for any start-up programs that may internet as soon as u connect (like windows auto-update, virus-scan etc.), u may check after disabling them)
    2. check windows log for why its getting disconnected

    just to share, mobile internet has always this kind of issues which is very annoying and better to move to wimax. i have used gp/bl/citycell etc. internet and from none of them i could get any disruptive service. i am currently using wimax (banglalion wimax) and now my internet experience I should say has been changed. its just great and no stupid issue.

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  61. any kind of problem with citycell mobile or modem u can mail me shohag.narsingdi@gmail.com . i will try my best to solve prblem.

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  62. how can i check my zoom ulltra account balance.i meen what i have use (MB or GB) I don't kown.what plans check my account.

    (bangla meening)i citycall zoom ulltra speed internet use kori.but ami kivabe amr account check korbo.mane i koto MB or GB use korlam r amr koto MB or GB balance ase kivabe janbo.janar jonno kivabe ki korte hobe ik janale i khub upokkrito hobo.

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  63. So, I have a dual boot operating system. Windows XP runs on drive C and Win 7 runs on drive D. So, the problem is that my Zoom Ultra modem comes with a "plug and play" function; which means that it itself tried to write the software into my C drive. The problem is that my C drive is not the windows 7 drive. Which means that my modem does not get installed in my wondows 7 even though it runs fine on XP, which is on D drive. I have tried copying the software to my drive and installing, but it does not work. Think you can help?

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  64. How can I use internet on Citycell handsets??

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  65. Hi, I have a Citycell modem. Around 6 month i have not use it. But now i want to use it in my laptop with windows 7.
    Still i can using it but when i using it if something movement of my laptop or modem suddenly line gone after so many times try also can not get back the line until i re-install the modem driver software.
    Please kindly tell me how can i solved this porblem.

    Thank you very much for your kind attention.

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  66. hi Billal,
    if you want a better solution, i would say to forget about these all modems and have a wimax asap. i can assure, you would not have such issues.

    however if you want to stick to your modem, then you may get an usb extension cable (cost 100 - 200 taka) and use i to connect your modem, and make sure it does not get disconnected from your laptop's usb port.

    for your issue, this should have not happened. this may be related to your laptop/os or software. u may try switching the usb port.

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  67. dear citycell customer services,
    plz send me a a zoom driver for my computer...i dont have it with me, so that i cant use it through my pc...i have lost it..send it to my email address plz

    ReplyDelete
  68. Hi, I bought a Zoom Ultra ZTE-AC2726, it was a Plug & Play modem, when i connect it to the Laptop, automatic installer start But it stopped by Windows & the modem or even the software is not working.I'm using Windows Vista Home Premium.

    Please, advice me what can i do?

    Talash
    01612-908075

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  69. i dont like citycell zoom ultra modem.

    ReplyDelete